All integrations

Messaging & Communication

FlowTrux + Twilio

FlowTrux integrates with Twilio for multi-channel messaging — SMS, voice calls, and WhatsApp — from a single workflow. Perfect for customer notifications, alerts, and OTP delivery.

Available tools(6)

send_sms

Send an SMS to any phone number

send_whatsapp

Send a WhatsApp message via Twilio

make_call

Initiate a voice call with a TwiML script

get_message_status

Check delivery status of a sent message

list_messages

List sent messages with filters

send_bulk_sms

Send SMS to multiple recipients

Example workflows

Appointment reminder SMS

  1. 1Cron trigger fires daily
  2. 2Query database for appointments in the next 24 hours
  3. 3Agent formats personalized reminder per customer
  4. 4Send SMS via Twilio to each customer

Critical alert escalation

  1. 1Webhook receives high-severity alert from monitoring
  2. 2If Slack acknowledgement not received in 5 min
  3. 3Send SMS to on-call engineer's phone
  4. 4Log escalation event to Sheets

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